Customer Feedback
We are always happy to have feedback from our customers, be it good or bad.
We have completely redesigned our web site. Just entering details on all
our products into the database was an enormous amount of work (about
4,000 items in total with details, images, multiple prices, weights and volumes). As you can appreciate, there are undoubtedly a
lot of things we have overlooked or operational bugs not yet encountered
- or perhaps encountered but not yet fixed.
And of course our site is not immune to broken links so when you find any, please let us know.
Graphic designers will probably wince at the colour schemes but I'm not a graphic designer so
decent schemes will have to wait until a later time. Of course, you could always download the css
files and send me your own scheme which I'll be happy to incorporate.
I've tested this on Explorer-8, Explorer-7, Firefox-3, Safari-3, Opera-9 and Chrome-1 and they all
appear
to work fine. It seems to be ok with Explorer-6 (If you are still using this you should upgrade rapid,
it's now 8yrs old and must rate as the worst browser ever made). I'd appreciate reports of all glitches, dislikes, complaints etc.
Browsers hitting our site: Firefox 49%, Explorer 43%, Safari 7.2%.
If you have any comments, suggestions or complaints, please enter them
below and press the Submit button. We would appreciate if you include
your email address so that we can send you a response.
Many thanks.
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